"I would just like to say that WilBea provides excellent customer service. Staff are so friendly and willing to help answer questions any time they arise. Our patients and caregivers are so appreciative of their prompt service and always have positive things to say about their delivery experience. We appreciate working with a company that is passionate about providing the best patient experience during a difficult time and understands what hospice is all about."

"In the past two years our agency utilized two other DME providers. Both of the other companies consistently provided poor equipment with lengthy service times. Our CHAP's scores were often negatively impacted. That is, until we went with WilBea. They have gone above and beyond each and every time with working equipment, service time communication, and excellent customer service. Switching to WilBea has been hands down one of the best decisions we've made as an organization."

"All the staff are professional and knowledgeable. They have great communication skills and provide great DME services. They deliver all out equipment needs in a timely manner."

"Dear Terry,
I am pleased to share my gratitude to Richard and Lynda Bean and all the good people, like you, at Wilbea. You are so dedicated to the patient and families caring for those with serious illnesses. The services that you have provided have been done with such professionalism and complete customer satisfaction that have eased the anxiety of many families.
In addition, you have kept quality in your equipment while keeping costs at a level that helps our hospice to care for more people.
When Wilbea moved to West Virginia you contributed to our communities in a positive way.
I wish you and all the Wilbea family my very best and God’s favor through the year."

"Hi! I am a Hospice nurse in KS. I would like to give the staff in Wichita, KS compliments on their awesome customer service. Recently Sam helped me with several questions via phone. I really appreciated the willingness to accommodate a particular facilities request. Then today I realized I had put in the wrong date for a delivery needed this morning! Kim was able to get it changed and get the delivery scheduled. What a lifesaver! Kim is always very nice and helpful every time I call. Thank you so much for helping us care for our patients!"